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Naif Gold Trading LLC (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and mobile application (collectively referred to as the “Platform”). By using the Platform, you agree to the terms of this Privacy Policy.
Full name, email address, mobile number, delivery address, Emirates ID or passport details (for KYC/AML compliance), payment details (processed securely via third-party payment gateways).
Device information, IP address and geolocation, browser type and OS, platform usage and interaction data.
Purchase history, order details, payment confirmation, and invoice records.
We use your information to process and deliver orders, manage accounts, verify identity, comply with UAE regulations (KYC/AML), provide customer support, send notifications, improve the platform, and fulfill legal obligations. We do not sell or rent your personal data.
Your data may be shared with payment gateways, banks, logistics providers, regulatory authorities, and technology service providers only for the purposes mentioned. All third parties are required to handle your data securely.
We use cookies to improve platform performance, remember preferences, analyze traffic, and personalize content. You may disable cookies, but some features may not work properly.
Data is securely stored on protected servers inside or outside the UAE. Encryption, firewalls, and other security measures are used to prevent unauthorized access or alteration.
We retain personal data only as long as necessary for the purposes outlined, legal compliance, or dispute resolution. Data no longer needed is securely deleted or anonymized.
You have the right to access, correct, update, delete your data, withdraw consent for processing, and opt-out of marketing communications. Requests can be sent to info@naifgold.com.
With your consent, we may send promotional offers and updates. You can unsubscribe at any time.
We comply with UAE data protection laws, KYC, and AML regulations. Your data may be disclosed if required by law or court order.
Our platform may link to third-party websites/apps. We are not responsible for their privacy practices.
The platform is for users 18+. We do not knowingly collect data from children under 18. Any such data collected accidentally is deleted immediately.
We may update this policy from time to time. Changes will be posted with an updated 'Effective Date.' Continuing to use the platform indicates acceptance of changes.
Naif Gold Trading LLC
Shop#1, Maryam Plaza Parking Building,
Gold Souk, Deira, Dubai, UAE
Email: info@naifgold.com | Phone: 971 42225540
Website: https://www.naifgold.com